WE Bridge Academy is a trading name of WE Bridge International Ltd., Company registration No. 07104100. Our Terms and Conditions (T&Cs) will be reviewed annually, and we reserve the right to make changes/updates to these T&Cs at any time.

// Introduction

These Terms and Conditions (“the Terms”) must be read carefully and fully understood before signing an acceptance of a place at WE Bridge Academy (“the Academy”).

These Terms when taken together with the:
1. offer letter
2. conditions of offer (if applicable)
3. acceptance letter
4. schedule of fees

This constitutes the entire agreement between the parties and shall supersede any and all promises, representations, warranties or other statements whether written or oral, made by or on behalf of one party to the other of any nature whatsoever or contained in any prospectus, leaflet, brochure or other document given by the Academy or any party representing the Academy.

These Terms apply to all admissions for all courses commencing in or after January 2017 and supersede all previously published terms and conditions.

The Academy brochure and website: The Academy brochure and website describe the broad principles on which the Academy is presently run and gives an indication of programmes of study. While accurate at the time of publication, the details contained in the brochure and website may be reviewed or amended at any later date and therefore neither the Academy brochure or website are part of a formal agreement between students, or parents/guardians and the Academy.

The Academy’s organisational policies: The Academy has policies, not limited to: admissions, bullying, safeguarding, child protection, radicalisation, health and safety, promotion of good behaviour, sanctions in cases of bad behaviour, complaints and exclusions. The Student must abide by the Academy’s policies, which are available to view on request.

// Duplicate Applications

On occasions, situations arise where an application for a student is received from more than one representative.

• Applications are processed strictly in the order they are received
• Should more than one application be received for the same student, it will be processed and allocated to the agent/representative that sent the application first
• It must be made clear to students at the application stage that once they complete their application and nominate their agent, they will not be permitted to change their mind at a later date. The student will remain with the same agent for the entire duration of the course
• If a student wishes to change their agent once a course has finished, they must nominate their new agent as part of the new application
• Students will continue to confirm their agent during their enrolment at WE Bridge Academy in line with our internal procedures

If a student applies to study with us and enrols without an agent/representative, they will not be permitted to assign an agent/representative to themselves for the entire duration of their course.

// Course Fees

Course fees do not include materials; however, if you are required to pay a registration fee, then the registration fee covers the cost of your first course book.

Course books for General English Language courses cost £35 each. The cost of course books for other courses range from £35 to £45. If there are any changes in the UK VAT terms, the Academy reserves the right to pass on those changes to the client.

All course fees are to be paid at least 4 weeks prior to the start date of your course. Students will not be allowed to start their course until full fees have been paid. If you are making a booking less than 4 weeks in advance you must pay all fees immediately.

All applicants:

• There is a non-refundable administration booking fee of £125 per course booked (except for International Foundation Programme students) to be paid before you receive the acceptance letter
• If there is financial hardship recognised by the Academy, the student may seek to arrange alternative payment methods at the discretion of the Chief Operating Officer
• The Academy reserves the right to cancel or terminate any course that has not been paid for and students will not be allowed to start their courses until payment has been received. Additionally, a late fee of 2.5% of the unpaid balance may be added for every month that the bill remains unpaid
• Please ensure that when you pay the course fees you also pay the bank charges for the transfer so that the Academy receives the full amount. Shortfalls in payment will be requested and interest fees charged. When transferring money to WE Bridge Academy, you must pay for all bank charges (sending and receiving)
• Please ensure that when making your payment that you clearly indicate who the payment is for and write the full name of the student under the payment information on your transfer document. There will be no refunds given after a course has started, unless the Academy is responsible for cancelling the course
• The Academy reserves the right to exclude any student found to have given any false information during their application process and no refund of course fees will be made
• The Academy reserves the right to exclude any student due to late arrival, poor/irregular attendance, or for unacceptable behaviour and no refund of the course fees will be made

// Methods of Payment

We offer a wide range of payment methods to pay for course fees. Full details can be found here

// Sponsored Students

For students who are sponsored by their embassy (or other organisation), a Financial Guarantee Letter (FGL) must be received prior to the commencement of the course. Should the dates in the FGL differ from the actual course dates, the student or person responsible for the course fees will be required to pay the difference prior to the start of the course.

If a student would like to study at the Academy on dates not covered by a FGL, they will be fully responsible for paying their own course fees prior to the course starting. In the event that a FGL is delayed, the student will be responsible for all courses fees until a valid FGL is provided. Should a FGL cover a period for which a student has already paid, they will be issued a refund, providing the full cost of the course, including the registration fee, is covered.

// Refund Policy

All courses (excluding Teacher Training)

If a course is cancelled due to an unsuccessful visa application, all fees paid to us (minus our bank charges and administration fee) will be refunded in full upon receipt of written confirmation from the British Embassy or Consulate. You must send your visa refusal at least 5 working days of receiving the visa refusal notice. No refunds will be made after the course has started.

Please arrange adequate insurance to cover your course fees should you need to cancel for health or other personal reasons.

In the event the student is refused a visa due to negligent or wrongful information being provided to the UKVI, the following penalties will apply:

• Full deposit will be retained or
• 50% of the course fees will be retained

English Courses/Teacher Training

If you wish to cancel your course, this must be done in writing/E mail and the following penalties will apply. If you provide more than 4 weeks’ notice we will retain the Admin fee of £125.00 plus 25% of the course fees. If you cancel your course with less than 4 weeks’ notice we will retain the Admin fee of £125.00 plus 50% of the course fees.

WE Bridge Academy reserves the right to exclude any student with irregular attendance. No refund will be given.

// Course Changes

• We endeavour to run all courses and levels as advertised; however, we reserve the right to cancel courses where this is unavoidable. In this case, the Academy will offer an alternative
• The Academy will try to accommodate any request to change course start dates. However, the Academy reserves the right to refuse any requests
• If you wish to change your course to one of a lower value, you must give us at least ten days’ notice. If you make a request with less than 10 days’ notice, you will you will not be entitled to any refund
• If you have received a visa letter from WE Bridge Academy, changes to your course are not permitted. However, you can extend your course if you still have time before your visa expires
• You may extend your course at the Academy if you would like to stay longer. The extension will be treated as a new booking, and the fees you pay will be based on the length of your original booking, and will also depend on whether you are a private or sponsored student. If you change courses, you will be charged the rate for the new course

// Reducing the Length of Your Course/Study Hours

• If you are a non-Tier 4 student, and we haven’t issued your visa, you can reduce the length of your course or your study hours after you have started; however, you will not receive a refund for any weeks or hours lost
• If you are a Tier 4 student, you cannot reduce the course length or study hours. You must study the full number of hours and weeks as stated on your CAS statement
• If you are a non-Tier 4 student, you can increase the number of hours you study. You must pay the difference between the hours you are currently studying and the hours they will increase to
• If you are a sponsored student, you must study the number of hours as stated on your sponsor letter. You must gain written permission from your sponsor if you wish to increase and decrease your study hours or length of course

// Conditions of Enrolment

• Students must be 16 years old or over for adult courses
• Students aged 16 or 17 will not receive a junior course level of care. Students and their parents/guardians should consider this before any under 18 old registers for a course

Students must provide the following documents before they can be accepted on a course:

1. A completed application form
2. A copy of your passport
3. A copy of your SELT results if you are applying for a Tier 4 visa
4. A copy of your visa if you are already in the UK
5. A copy of your husband’s / wife’s visa if you are on a dependant visa and a proof of their course of study if they are a Tier 4 student
6. A copy of your certificate for secondary education if you are applying for a Tier 4 visa

// Classes and Your Level of English

• For all students, except for IFP students, you will be asked to complete a placement test on arrival at WE Bridge Academy. The results of this placement test will determine your level of English and which English class you will join. At WE Bridge Academy, we offer the following levels: Elementary, Pre-Intermediate, Intermediate, Upper Intermediate and Advanced
• If your placement test results are below the entry requirements for your chosen course, WE Bridge Academy reserves the right to place you in a different class until you are ready to join the course that you originally applied for
• Regarding Examination Preparation classes: if your level is too low to join your chosen course, you will be placed in a suitable General English classes until your English is of a sufficient level to join your chosen course
• WE Bridge Academy reserves the right to change teachers, class times, combine classes if necessary, or transfer a student from one class to another
• If you wish to change classes during your course for any reason, then any changes must be approved by the Director of Studies. You can only change classes if your level is deemed suitable and is subject to availability
• Students are not allowed to attend any classes that they have not booked and paid for

// Holidays and Absences

Non-tier 4 students and if your course is for 12 weeks or more: no holiday will be granted for the first 12 weeks of your course.

• You can take a holiday on the condition that it lasts at least 1 week and does not exceed a maximum of 2 weeks
• You are allowed to take a maximum of 2 weeks’ holiday for every 12 weeks that you are in the academy. The two weeks must be taken together during the 12-week period
• All holiday leave must be approved by the Director of Studies
• Holidays will only be authorised by the Director of Studies providing you are making sufficient academic progress
• You must give us at least 10 working days’ notice before booking and taking a holiday, or full fees will be charged

Tier 4 students:

• You can take a holiday on the condition that it lasts at least 1 week and does not exceed a maximum of 2 weeks
• You are allowed to take a maximum of 2 weeks’ holiday for every 12 weeks that you are in the academy. The two weeks must be taken together during the 12-week period
• You must have enough time on your visa to take the holiday and to add the course weeks that you take as holiday to the end of your course
• You must study the total number of weeks as stated on your CAS statement
• All holiday leave must be approved by the Director of Studies
• Holidays will only be authorised by the Director of Studies providing you are making sufficient academic progress
• You must give us at least 10 working days’ notice before booking and taking a holiday

All students:

• All holidays must be authorised by the Director of Studies
• No refunds will be given for holiday weeks if you decide not to add the weeks to the end of your course, or you do not have sufficient time left on your visa to do so
• If your course lasts for less than 12 weeks, you are not permitted to take a holiday. Any days that you take off without prior authorisation, will be recorded as an unauthorised absence
• If you need to take time off from the academy, then it must be authorised first by the Director of Studies
• WE Bridge Academy is closed on bank holidays and two weeks at Christmas. Please see our current holiday dates on this website for details
• If you book a course for a week that includes a bank holiday, you will not receive a refund or extra study hours to compensate for the closure of the academy

// Tier 4 Requirements

• If a student fails to enrol at WE Bridge Academy on the confirmed enrolment date, WE Bridge Academy will report their details to UK Visas and Immigration (UKVI) no more than 10 working days after confirmed enrolment date
• If a student stops attending WE Bridge Academy, either because the academy has withdrawn them from the course or because they have told the academy that they are leaving, WE Bridge Academy will report this to UKVI no more than 10 working days after this is confirmed
• If a student decides to defer their studies after they have arrived in the UK, their visa will no longer be valid because they will not be studying. WE Bridge Academy will inform UKVI of the deferral and advise the student to leave the UK. When the student is ready to continue their studies, they will need to make a new visa application
• Unauthorised student absences without our reasonably granted permission will be reported to UKVI. If a student has missed 10 consecutive days without contact and/or authorisation from the academy, WE Bridge Academy will notify UKVI within 10 working days of the tenth absence

// Homestay Accommodation

• You must complete an application form two weeks in advance of your arrival in the UK
• You will be allocated a homestay based on the information you provide in the booking form
• You will be provided with details of your homestay and travel arrangements in advance of your arrival
• All under 18s must stay with a homestay allocated by WE Bridge Academy
• Homestay accommodation is provided on a half board and full board basis. Students aged under 18 will be provided with full board as standard
• All accommodation is payable monthly in advance and is non-refundable
• Students must be prepared to travel up to 45 minutes from the Academy to their homestay accommodation using public transport
• If you need to cancel your accommodation, please give us at least 10 days’ notice before leaving. If you provide less than 10 days’ notice, you will be charged the fee totalling 2-weeks accommodation costs
• If you need to leave your homestay before your stated end date, you must give 10 days’ notice. If you do not give 10 days’ notice, you will be charged two weeks’ accommodation fees
• In the unlikely event your homestay asks you to leave the accommodation, WE Bridge Academy will organise a new homestay for you
• A weekly retention fee of £75 is payable if you wish to keep your homestay accommodation while you are on holiday. Your homestay provider must agree to keep a room for you
• You are expected to abide by the code of conduct as stated in the Student Homestay Handbook
• You will also be liable to pay for any damage that you cause at your accommodation, or payment may be kept to cover any costs incurred. WE Bridge Academy reserves the right to refuse to provide you with further homestay accommodation and you may be asked to leave the academy following a disciplinary procedure
• If you are not happy with your homestay accommodation, then please inform the Housing Officer – please allow 14 days for a change of homestay

// Parents/Guardians of Students Aged Under 18

The Children Act 1989 states the legal definition of a child as “a person under the age of 18”. In signing the enrolment form of a child, the parent/guardian agrees/understands that:

• Students must be 16 years old or over for adult courses
• Students aged 16 or 17 will not receive a junior course level of care. Students and their parents/guardians should consider this before any under 18 year old registers for a course
• Parents / guardians must make their child aware of all the conditions agree to on the under 18 consent form. WE Bridge Academy cannot be responsible for any child who does not purposefully adhere to these conditions
• WE Bridge Academy is not responsible for administering any medication to their child. You must ensure that your child is fully aware of all requirements for self-administration of any medication they may take
• Any mental, physical or learning disability not disclosed by the parents / guardians before the students’ arrival at WE Bridge Academy may result in the student’s course being cancelled
• Parents / guardians must keep WE Bridge Academy up to date with emergency contact information
• Parents / guardians are responsible for the insurance of their child
• Parents / guardians must be aware of the requirements for homestay and accommodation – please see the Safeguarding policy and procedures

// General

• Students are expected to attend all classes. Please refer to the Student attendance and homework policy
• Morning classes start at 09:30. Students who arrive after this time will not be permitted to join the class and will be marked absent. Students will be able to join the next session at 11:15.
Afternoon classes start at 13:45. Students who arrive after this time will not be permitted to join the class and will be marked absent. Students will be able to join the next session at 15:15 (subject to hours of study)
• If you have applied for one of our courses via a representative, their terms of contract may apply to you, but reserve the right to apply our own terms and conditions as stated.
• If a situation arises that has not been covered by these terms and conditions, WE Bridge Academy reserves the right to take any fair and reasonable action that we think appropriate

Our Terms and Conditions were last reviewed/updated on 19/11/2018